“Actual to Ideal is a program that brings enjoyment to the workplace for both owners and staff, and something that I would strongly encourage any business to engage in, small and large.” Geoff Glenn – Managing Director – Prime Supplies

“They have owned and managed many successful businesses, including some that failed, so they know really what it’s like to be in a small business.”Jason Curtis – Managing Director – Curtis Electrical Contracting Pty Ltd

“Conducting the free A2I business diagnostics before commencing the program, gave us absolute clarity around what was going well and what we could do better or differently.” Guy Badger – Managing Director – Arbor Guy

“I truly recommend, if you want to strengthen your business, develop a positive culture and retain your staff, then engage the Actual to Ideal team.” Chris Cooper – Manager – People & Culture WT Hydraulics

“Mack has been consistent with his mantra of ‘following through with what you said you would do’. This has been great advice for accountability for all our staff – and is role modelled by the directors and other staff on our leadership team.” Tony and Leonie Cecich – Owners – MT Crates

“They provided our business with materials & tools to help us improve, create & implement practices to assist us to run our business in a most effective & efficient manner.” Janice Brown – Office Manager – Curtis Electrical Contracting Pty Ltd

“The Actual to Ideal program our organisation undertook, did many great things, but ultimately, it changed the culture in how we communicate within all the levels of our business.” Stephen Lamond – Managing Director Thompson & Redwood (T&R)

“Actual to Ideal provided us with a complete structure and effective processes to guide and support our personal learning about how to establish a positive culture and a productive team to generate more profit.” Chris Cooper – Manager – People & Culture WT Hydraulics

“We thoroughly recommend the Actual to Ideal program to anyone that wants to set up more efficient structures and forward planning in their business. As Mack says, “business owners need to be working ON their business and not IN their business.” Tony and Leonie Cecich – Owners – MT Crates

“Actual to Ideal brings an experienced, fresh and neutral perspective to looking at our finances. Our investment in them has been rewarded many-fold. In the end you want your business to profit from your hard work.” Chris Cooper – Manager – People & Culture WT Hydraulics

“The one thing that was instrumental for me was the introduction of the ‘Financial Dashboard’. It is a great tool and one that I know gives our business a great ability to make plans for the future.” Janice Brown – Office Manager – Curtis Electrical Contracting Pty Ltd

“Mack, your ability to relate to the situations that we find ourselves in, with real life experience, and to provide alternative ways to think about these situations, with the knowledge or models that support the alternative thinking, was a major factor in enabling our workshop to be so successful.” Kraige Cooper – Managing Director – WT Hydraulics

“Our daily pre-start meetings and weekly Review and Improve meetings are also excellent tools for our staff to be informed about information that they require to do their job properly. These meetings also provide a platform so that staff are given a voice within the business and recognise that they are part of the MT Crates’ team.” Tony and Leonie Cecich – Owners – MT Crates

“Going through the A2I process was not only a reality check, but a very inclusive process that teased out many unknown and unrecognized challenges and perhaps even in denial of at times. It is not a flash in the pan process, rather a toolbox of tools to have a good hard look at the mud flinging off the wheels, handbrakes and much more.” Geoff Glenn – Managing Director – Prime Supplies

“We quickly learnt – Sales is Vanity, Profit is Sanity. You should not have to be an accountant to understand your financial reports.” Guy Badger – Managing Director Arbor Guy

“Both Mack and Jeff have years of successful business experience and have managed some serious budgets and difficult staff issues.” Chris Cooper – Manager – People & Culture WT Hydraulics

“I would have no hesitation in recommending Actual to Ideal to anyone wishing to improve their business practices & looking to achieve financial goals.”Janice Brown – Office Manager – Curtis Electrical Contracting Pty Ltd

“Whilst it has changed considerably over time, the A2I processes soon became and continue to be a key integral part of our operations nowadays. Just like our business dynamics, requirements and demands, they are continually evolving.” Geoff Glenn – Managing Director – Prime Supplies

“I am more than happy to discuss my success with anyone that needs Actual to Ideal support. Hopefully, I can help someone in the same manner that I was helped back in 2013.” Jason Curtis – Managing Director – Curtis Electrical Contracting Pty Ltd

“The model has supported us to make a “positive paradigm shift”. We have been able to move beyond positioning problems as typical staffing issues, to a focus on where and how to make improvements within the business.” Chris Cooper – Manager – People & Culture WT Hydraulics

“Mack and Jeff locked themselves in and assisted with their program and applied that most important thing to a business owner, ACCOUNTABILITY.”Jason Curtis – Managing Director – Curtis Electrical Contracting Pty Ltd

“They gained the respect of my whole team and held each and every one of us accountable, to do – what we said we would do.” Jason Curtis – Managing Director – Curtis Electrical Contracting Pty Ltd

“Because the Actual to Ideal model focuses on staff behaviour and working towards “Best Practice”, it has had an impact on the way we do things almost immediately.” Chris Cooper – Manager – People & Culture WT Hydraulics

“My team grew happier as they had a voice as we progress through a structured program. Importantly the team were engaged in positive change.” Jason Curtis – Managing Director – Curtis Electrical Contracting Pty Ltd

“Because the model is so clear, it is easy, as a business manager, to see how the Actual to Ideal tools and processes will work.” Chris Cooper – Manager – People & Culture WT Hydraulics

“It set up the framework and discipline to ensure everyone was able to be involved in getting the correct message to each other and understand the priorities required to make us successful.” Stephen Lamond – Managing Director – Thompson & Redwood (T&R)

“I received customised support and tools to manage my business finances.” Jason Curtis – Managing Director – Curtis Electrical Contracting Pty Ltd

“Having Mack and Jeff working in and on our business for 12 months exposed the entire team to constant expert feedback, challenged our core business decisions and guided us to achieve an extraordinary team culture. A culture that gives us an advantage over our
competitors.” Guy Badger – Managing Director – Arbor Guy

“We continue to see the productivity gains from these changes year after year.” Stephen Lamond – Managing Director – Thompson & Redwood (T&R)

“The unexpected benefit was how the model supported every staff member to contribute to improving the way things are done.” Chris Cooper – Manager – People & Culture WT Hydraulics

“The difference Actual to Ideal made to myself and my business is why we are still in touch 10 years later.” Jason Curtis – Managing Director – Curtis Electrical Contracting Pty Ltd